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Responsible Service of Alcohol (RSA)

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Course Summary

Delivery Method: Classroom Course
Course Dates:	Time: 9:30 AM - 12:30 PM

Duration:
3 hrs

Location: Milpara Community House, 21 Shellcotts Road, Korumburra, VIC 3950
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Price: $75.00	Available places: 6
This price includes GST	Course ID: 167303

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About This Training Course

The RSA course aims to provide liquor service staff with the knowledge and awareness necessary to responsibly serve alcohol in licensed premises.
A nationally-recognised Statement of Attainment and RSA Certificate is issued when the course is successfully completed.

Subjects Covered

* Facts about alcohol
- standard drinks
- BAC
- effects of alcohol

* Better business practices
- preventing intoxication
- preventing underage drinking
- refusing service while maintaining excellent customer service.

* Alcohol and the law - Who is responsible?
* Strategies for responsible service
- house policies

* Monitoring your bar area
- handling difficult customers

Training Course Outcomes

SITHFAB009A - Provide Responsible Service of Alcohol (the nationally-recognised Statement of Attainment)

Prerequisites

none

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Responsible Service of Alcohol (RSA)

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