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About This Training Course

From the 1st of October 2010 training in Responsible Service of Gambling is mandatory for people working in the gambling industry in Queensland. Quality Hospitality International has been accredited by the Office of Liquor and Gaming Regulation to deliver this training. If in the unlikely situation our trainers can't get you to pass we will refund your course fee's in full. Complete this course and you will receive the OLGR QLD approved RSG certificate.

Subjects Covered

This Responsible Service of Gambling Training Course (Queensland) covers the following subjects:

• Follow procedures in accordance with relevant State/Territory legislation and industry/enterprise policy.
• Communicate with appropriate personnel on gambling-related incidents or situations and compliance with legislation and industry/enterprise policy.
• Maintain accurate records of gambling-related incidents and related staff action in accordance with industry/enterprise policy and procedures.
• Ensure gambling environmental features support responsible gambling policies.
• Provide information and assistance to customers about gambling 2.1 Provide accurate player information to customers.
• Respond appropriately to requests for information.
• Follow procedures for self-exclusion requests in accordance with legislation, industry/enterprise policy and confidentiality/privacy requirements.
• Display signage and information related to responsible gambling in appropriate places visible to players according to industry/enterprise and legislative requirement.
• Provide information on available support services in accordance with confidentiality/privacy requirements, industry/enterprise and legislative requirements.

Training Course Outcomes

At the end of this c Responsible Service of Gambling Training Course (Queensland) you will be:

Issued a Nationally Accredited Certificate of Attainment. With this certificate you would be able to apply for positions in gaming venues including clubs, hotels, casino's etc.

Other Information

PLEASE NOTE: ON SUCCESSFUL BOOKING THROUGH THE STARTNEXTWEEK WEBSITE DURING BUSINESS HOURS YOU WILL BE EMAILED YOUR COURSE LINK WITHIN 24 HOURS. IF YOU BOOK ON THE WEEKEND IT WILL BE WITHIN 48 HOURS.

PLEASE READ STATE & TERRITORY REQUIREMENTS PRIOR TO BOOKING!

If you need more information contact Startnextweek.com.au on 1300 728 102