Course Summary

Delivery Method: Classroom Course
Course Date: 18/03/2008 - 18/03/2008	Time: 9:00 AM - 6:00 PM

Duration:
1 day

Location: St George Hotel, 2 Morris Rd, Innaloo, WA 6018
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Price: $135.00	Available places: 20
This course is GST Exempt	Course ID: 23033

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About This Training Course

Well managed premises and the responsible service of alcohol is seen as an important tool in
changing Western Australia’s drinking environment and providing consumers with safer, more
responsible venues that are committed to practising harm-minimisation techniques. Training
provides licensees, managers and bar staff with important skills and knowledge about the State’s
liquor laws; alcohol and the effects of excessive alcohol intake; standard drink measures; options to
assist customers to drink within appropriate limits; how to refuse service to an intoxicated patron; and how to deal with difficult
patrons and conflict situations. Increasing the skill levels of people working in the industry will ultimately raise the standard and
professionalism of the industry, which will benefit consumers and the public in general.

Subjects Covered

• Alcohol and the Law
• Interpreting & understanding current legislation
• Understanding your rights & responsibilities
• Facts about alcohol
• Exploring the term ‘standard drink ’
• Strategies for responsible service of alcohol
• Guidelines and best practice principles
• Take Care principles
• Safe transport options for your patrons
• Drink spiking
• The Accord
• Most frequently asked questions