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1 Developing Professional Assertiveness & Confidence

Classroom Course
Date: 2/08/2010 - 3/08/2010
Duration: 2 days
Available Places: 4
(Incl. GST)
Price: $2,634.50
Build on your skills, strategies & techniques that will increase your capacity to be an assertive communicator & project an image of credibility & composure at work. Develop composure in difficult situations, improve your personal levels of confidence & self belief to propel your career forward.   View details...
Provided by:

Location:
Canberra TBA, IIR will contact you with adress information upon booking, Canberra, ACT, 2600
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Course ID: 218820

2 Risk Management

Classroom Course
Dates:
Duration: 2 Days
Available Places: 5
(Incl. GST)
Price: $1,106.00
"This program covers the development, implementation and evaluation of a risk management plan for the organisation as part of its strategic plan. It incorporates an assessment of potential risks facing the organisation and the development of strategies and plans to mitigate risk situations through elimination, isolation and protection. Participants will work with the Australian/New Zealand Standard: Risk management 2004, (AS/NZS 4360:2004 Risk Management) and its companion Risk management   View details...
Provided by:

Location:
AIM Management House, Cnr Boundary & Rosa Sts, Spring Hill, QLD, 4004
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Course ID: 231473

3 Implement and Facilitate Continuous Improvement

Classroom Course
Date: 2/08/2010 - 3/08/2010
Duration: 2 Days
Available Places: 5
(Incl. GST)
Price: $670.00
Frontline Managers have an active role in managing the continuous improvement process in achieving the organisation's quality objectives. Their position being closely associated with the creation and delivery of products and services, means that they play an important part in influencing the on-going development of the organisation.   View details...
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Location:
AFEI, Level 2, 97-99 Bathurst Street, Sydney, NSW, 2000
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Course ID: 242920

4 Practical Performance Management

Classroom Course
Date: 2/08/2010 - 2/08/2010
Duration: 1 day
Available Places: 5
(Incl. GST)
Price: $580.00
Managing employee performance has always been one of the biggest challenges for managers and supervisors. People management is becoming more complex with a diverse workforce that includes Baby Boomers, Generation X and Generation Y. This course will assist you to develop the skills required to motivate your diverse workforce to become high performers who achieve goals and standards. Improve your performance management skills and watch the results in your workplace. This course is designed   View details...
Provided by:

Location:
CCI Training Centre, 2nd Floor, 180 Hay Street, East Perth, WA, 6004
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Course ID: 263614

5 Dealing with Difficult People

Classroom Course
Dates:
Duration: 1 Day (2nd Aug)
Available Places: 8
(Incl. GST)
Price: $435.00
The benefits of handling customers who are upset are enormous. You gain the satisfaction of turning a negative situation into a positive one; you learn some important things about human nature; you become a better communicator and a more effective ambassador for your company. You become more competent at your job, and moreconfident in yourself.   View details...
Provided by:

Location:
CTS Training, Level 6, 288 Edward Street, Brisbane, QLD, 4000
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Course ID: 290476

6 Auditing Quality Management Systems

Classroom Course
Dates:
Duration: 2 Days
Available Places: 5
(Incl. GST)
Price: $1,050.00
"Undertake concentrated and comprehensive training in the very latest theory and practice of auditing a Quality Management System with this two-day course. Ideal for current lead auditors and consultants wishing to expand their scope of expertise across multiple management systems or those involved with auditing integrated systems. This course forms part of our five-day Lead Auditor course and provides a technical understanding of ISO 9001:2008 Quality Management Systems from an audit perspec   View details...
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Location:
Melbourne TBA, CBD, Melbourne, VIC, 3000
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Course ID: 302459

7 Auditing Quality Management Systems

Classroom Course
Dates:
Duration: 2 Days
Available Places: 5
(Incl. GST)
Price: $1,050.00
"Undertake concentrated and comprehensive training in the very latest theory and practice of auditing a Quality Management System with this two-day course. Ideal for current lead auditors and consultants wishing to expand their scope of expertise across multiple management systems or those involved with auditing integrated systems. This course forms part of our five-day Lead Auditor course and provides a technical understanding of ISO 9001:2008 Quality Management Systems from an audit perspec   View details...
Provided by:

Location:
Hobart TBA, CBD, Hobart, TAS, 7000
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Course ID: 302458

8 Demystifying ISO 9001

Classroom Course
Dates:
Duration: 1 Day
Available Places: 20
(Incl. GST)
Price: $539.00
Dispel the mystery surrounding the terminology used in the internationally recognised ISO 9000 series of Standards for Quality Management Systems. Gain a clear understanding of the ISO 9001:2008 Standard as the foundation on which to base your quality management system.   View details...
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Location:
Brisbane TBA, CBD, Brisbane, QLD, 4000
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Course ID: 302508

9 Introduction to Risk Management - AS/NZS ISO 31000:2009

Classroom Course
Dates:
Duration: 1 Day
Available Places: 20
(Incl. GST)
Price: $490.00
Develop an overview of risk management and cover the process for managing risk and the foundation of an organisational risk process based on the new AS/NZS ISO 31000:2009 Standard.   View details...
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Location:
Sydney TBA, CBD, Sydney, NSW, 2000
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Course ID: 302690

10 Lead Auditor in Quality Management Systems

Classroom Course
Dates:
Duration: 5 Days
Available Places: 20
(Incl. GST)
Price: $2,425.00
"Receive concentrated and comprehensive training in the theory and practice of auditing. Gain a practical understanding of the responsibilities of a quality auditor, and the techniques and methodologies required to effectively audit a quality management system. "   View details...
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Location:
Hobart TBA, CBD, Hobart, TAS, 7000
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Course ID: 302752
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