Terms & Conditions
Cancellations & Refunds
startnextweek endeavours to honour every course sold via its portal www.startnextweek.com.au, however should a training provider:
- cancel a course
- postpone a course
- reschedule the course to an unsuitable time or location
startnextweek will seek an alternate training provider to fulfil the training requirement. Should all efforts to reschedule the training fail, startnextweek will refund all fees within 14 days of the cancellation notification. All of the courses displayed at www.startnextweek.com.au are sold on behalf of third party training providers. With the exception of the course fee and booking fee startnextweek.com.au accepts no responsibility for any incidental costs incurred in relation to the course booked via www.startnextweek.com.au.
Unless otherwise specified, startnextweek's cancellation policy is applicable for every course sold via the site. Our cancellation policy is:
Notice given within 0-5 working days prior to course commencement - No refund of course cost.
Notice given more than 5 working days prior to course commencement - Full refund of course cost less the original booking fee and a cancelation fee. The cancelation fee is the greater of 1.5% of the course cost or $12.50
NOTE: Correspondence courses are deemed to have commenced once the material has been sent and so no refund is available once this point is reached. Notice to cancel a correspondence course must be given prior to the shipping of the material.
Transferring to Another Course
Transfers to another course are possible but not guaranteed. Where a transfer is possible a transfer fee of $12.50 payable to startnextweek, will apply. Where applicable please read the training provider's “Special conditions” upon registering for a course.
Cancellations made after a transfer has been made – No Refund.
Copyright & Trademark Permissions
All literary and artistic works and compilations of information are the subject of Australian and International copyright ©. startnextweek Pty Ltd owns the copyright for all material presented on this site excluding training course information provided by the Training Providers. The trade marks startnextweek™ and one or more artistic works are trade marks of startnextweek Pty Ltd. All rights reserved.
Credit Card Fraud
Whilst startnextweek protects your credit card details by using the latest in security technology and by not storing credit card details for its transactions with our customers, startnextweek will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.
Responsibility for Your Password & Login
To create a profile with www.startnextweek.com.au, you must provide a password and a login email address. You are solely responsible for the confidentiality of your password and login name. You may change your password at any time via your own profile. You may, at any time, remove your profile from www.startnextweek.com.au.
We strive for the information provided on this website be as accurate and true as possible at the time of printing. As the information on this website, provided by third party companies, is out of our control, startnextweek Pty Ltd does not warrant that it is free from errors or omissions.
You agree that any content viewed, downloaded or otherwise obtained through the use of the service is done so at your own discretion and risk. startnextweek will not be liable for any losses incurred as a consequence of booking on the startnextweek site.